365 Home Office Privacy Policy* 
 
Version: 1.0
Effective Date: January 25, 2026
 
This Privacy Policy (“Policy”) describes how 365 Home Office , LLC and its affiliates (collectively, “365 Home Office ”, “we”, or “us”) collect, use, and disclose personal information about individuals who use our website, mobile application, or other services (collectively, the “Services”).
 
Table of Contents
Collection, Use, and Disclosure of Personal Information
 
Tracking Technologies and Cookies
Information from or About Other Parties
Communications
Information Retention
Targeted Advertising and Sharing of Personal Information
U.S. Privacy Rights
Sweepstakes, Contests, and Promotions
Children’s Privacy
International Visitors
Security
Your Choices
 
Contact Us
 
Changes to This Policy
Collection, Use, and Disclosure of Personal Information
Personal Information means information that identifies, relates to, or could reasonably be linked to you, directly or indirectly. This does not include information that is publicly available or anonymized.
 
We collect personal information:
Directly from you when you register, subscribe, or interact with our Services.
Indirectly through technology, such as your activity on the Services.
From third parties, such as service providers or business partners.
 
Categories of Personal Information 
We Collect Personal Information 
Examples 
How We Use, How We Share
Identifiers
 
Name
Email
Phone Billing Info 
Account info
 
Process orders and subscription
Communicate updates
 
Personalize Service
Service providers, payment processors, contractors fulfilling services
Service Record, Requests for services, appointment details, location of work
Schedule services, track completion, and billing
 
Contractors providing services
Device & Internet Info IP address, browser type, device info, usage data
Improve Services, analytics, securitAnalytics vendors and service providers. Geolocation
 
Approximate location from IP or GPS
Match service providers to customer requests
Contractors providing on-site services
 
 
Ratings & Reviews
Reviews submitted about contractors or services
Improve Services, display ratings\Publicly displayed on Services and shared with contractors
 
Audio/Visual Info
Customer service call recordings, photos uploaded
Verify services, provide support to internal teams and contractors
 
We may also use personal information to comply with legal obligations, resolve disputes, prevent fraud, and protect our rights.
 
Tracking Technologies and Cookies
We use cookies, web beacons, and other tracking technologies to:
Recognize your device and remember preferences, Analyze usage and improve Services
Deliver personalized content and marketing
 
You may disable cookies through your browser settings; however, some functionality of the Services may not work properly if cookies are disabled.
 
Information from or About Other Parties
Referrals: If you refer someone, we may collect their name and email to send a one-time invite.
 
Third-party information: We may combine data from external sources to improve Services.
 
Links to third-party sites: 365 Home Office is not responsible for third-party privacy practices.
 
Communications
By providing your contact information, you consent to receive communications from us via email, SMS, phone, or push notifications, including:
 
Service confirmations and updates
Account-related notices
Promotional messages (you may opt out at any time)
 
We use masked phone numbers and secure messaging systems for communication between customers and contractors.
 
Information Retention
We retain personal information only as long as necessary to provide Services, comply with legal obligations, or protect our rights. Retention periods may vary depending on the type of information.
 
Targeted Advertising and Sharing of Personal Information
We do not sell personal information for monetary consideration. Some personal information may be shared for targeted advertising, including:
 
IP address, device info, browsing history, and location
Shared only with advertising and analytics partners
 
You may opt out of targeted advertising through your device or browser settings.
 
U.S. Privacy Rights
Under applicable laws, including California’s CCPA/CPRA, you may:
 
Request access to your personal information
Request deletion or correction of your information
Opt out of sales or targeted advertising
Limit use of sensitive personal information
Not face discrimination for exercising privacy rights
 
Requests may be submitted via email to privacy@365HomeOffice.com.
 
Sweepstakes, Contests, and Promotions
Participation may require submitting personal information. Winners may have their names or likenesses used for promotional purposes as described in the rules of the promotion.
 
Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect information from children.
 
International Visitors
If you access our Services from outside the U.S., your data may be processed in the U.S. or other countries. We will implement appropriate safeguards to protect your information.
 
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No security system is perfect; we cannot guarantee absolute security.